Privacy Policy & Data Sanctity

Astro Sevak is constructed from the ground up as a sanctuary of spiritual peace. Every Vedic scholar, administrative officer, and technical maintainer bound to Astro Sevak adheres to an explicit confidentiality oath:

• No astrological chart, horoscope reading, or seeker inquiry is ever discussed outside the private consultation room.
• We treat personal spiritual inquiries with the same sanctity and privileged confidentiality as a physician-patient or counselor-client relationship.
• Seeker names and personal concerns are never published as promotional testimonials without explicit, written, opt-in consent.

We collect only the precise, minimal data points fundamentally required to perform Vedic mathematical chart casting and deliver your consultation:

To guarantee absolute financial and identity safety, our servers are technically blocked from viewing or retaining sensitive payment or biometric credentials:

• NO Credit / Debit Card Numbers or CVVs: All card processing is handled directly inside encrypted bank-grade iframes. Our servers never touch your card numbers.
• NO Bank Account Passwords, MPINs or UPI PINs: Your banking credentials remain completely private between you and your issuing financial institution.
• NO Aadhaar Numbers, PAN Cards, or Passports: We do not demand government identity documents for spiritual consultations.
• NO Biometric Data: We do not collect thumbprints, iris scans, or automated voiceprints.

In the modern digital era, cyber risks, automated scraping bots, distributed denial-of-service (DDoS) spikes, and brute-force attempts are reality. Astro Sevak deploys enterprise-grade defenses so that bad circumstances never compromise your personal records:

• Salted Bcrypt Password Hashing: User account passwords are encrypted using multi-round salted Bcrypt cryptographic algorithms. Even in the theoretical event of a database extraction, your real passwords cannot be deciphered.
• SQL Injection & CSRF Defense: All queries to our database utilize parameterized PDO prepared statements and anti-CSRF token verification on all form endpoints.
• Rate-Limiting & Bot Banning: IP-level rate limiters block aggressive bots and automated crawlers from scraping consultation interfaces or attempting credential stuffing.
• Automated Data Breach Protocol: In the unlikely event of any suspicious network telemetry, our security protocol immediately seals user records, invalidates existing session cookies, and notifies affected seekers within 24 hours pursuant to international DPDP & GDPR compliance standards.

Many contemporary prediction apps monetize users by selling phone numbers to call centers, astrologer networks, insurance aggregators, and predatory loan brokers. Astro Sevak maintains an ironclad, permanent ban on data commercialization:

• We NEVER sell, rent, lease, or barter your name, mobile phone number, birth details, or email to any third party.
• We NEVER allow third-party behavioral trackers (such as Facebook Pixel ad tracking or predatory data brokers) to monitor your consultation questions.
• We NEVER spam your phone with unsolicited cold calls or high-pressure upsell pitches for expensive private pujas.

Access to your private life questions is strictly segregated within our operational infrastructure:

• Designated Pandit Access Only: Only the single Jyotish scholar specifically assigned to review your birth chart can view your life question and partner details. Other Pandits on the platform have zero visibility into your file.
• Read-Only Archival: Once a Pandit submits the completed reading and official Vedic Certificate, their write permissions are revoked to prevent post-completion modifications.
• Administrative Oversight: System administrators access records exclusively for verification, payment dispute resolution, or fraud prevention.

All payment transactions on Astro Sevak are governed by strict tokenization protocols:

• Bank-Grade Gateways: When completing your ₹151 dakshina or purchasing sacred relics, you transact directly via 256-bit encrypted bank endpoints.
• Cryptographic Signature Verification: Payments are verified on our server using server-side HMAC-SHA256 signature algorithms, preventing man-in-the-middle payment alterations.
• Audit Ledger: Transaction reference records are retained solely to honor your consumer refund rights, tax accounting compliance, and proof of purchase.

You remain the sovereign owner of your personal and spiritual data. Upon receiving and saving your consultation reading, you possess the full legal right to request the complete expungement of your records:

• How to Request: Email support@astrosevak.com from your registered email address with the subject line "Data Erasure Request - [Your Reference Number]".
• Purge Scope: Our technical team will permanently delete your birth coordinates, question text, partner data, and Pandit response drafts from our live database within 48 business hours.
• Permanent Removal: Once purged, data cannot be recovered. We recommend downloading and printing your official Astro Sevak PDF report before requesting erasure.

Astro Sevak uses only essential, functional first-party cookies necessary to operate the portal safely:

• Session Authentication Cookie: Keeps you logged into your private dashboard so unauthorized strangers cannot view your readings.
• Cart & Consecration Cookie: Remembers sacred store items and personalized Gotra notes while you navigate the store.
• Language Preference Cookie: Remembers your chosen preference between English and Hindi (?lang=hi / ?lang=en).
• Zero Invasive Third-Party Tracking: We do not deploy cross-site tracking cookies that follow you across the internet.

For any questions, concerns, access requests, or privacy clarifications, our Data Protection Officer is directly reachable: